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  • January 12, 2020 at 1:56 pm #2144589

    Laptop went on sleep randomly

    by flamefall · about 5 years, 2 months ago

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    Hello everyone, for a few weeks my laptop is going on sleep while I am using I tried a few methods to fix it but nothing works

    Here are the methods

    1. creating a new power plan

    2. changing to never go to sleep on the power plan

    3. clean reset for windows

    4. reinstalling the display drivers

    5. using a cooling pad to fix overheating but nothing change

    GPU:

    Operating System
    Windows 8.1 64-bit
    CPU
    Intel Core i3 2367M @ 1.40GHz
    Sandy Bridge 32nm Technology
    RAM
    4.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)

    Motherboard
    ASUSTeK COMPUTER INC. X550CC (SOCKET 0)

    Graphics
    Generic PnP Monitor (1360×768@60Hz)
    Intel HD Graphics 3000 (ASUStek Computer Inc)
    2047MB NVIDIA GeForce GT 720M (ASUStek Computer Inc)
    ForceWare version: 3**.35
    SLI Disabled

    Storage
    465GB Hitachi HGST HTS545050A7E680 (SATA )

    I am thinking to clean the dust from inside the laptop but I am not sure if this can help me.

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    • January 13, 2020 at 6:06 am #2421740

      Laptop went on sleep randomly: Hope this works

      by techpran · about 5 years, 2 months ago

      In reply to Laptop went on sleep randomly

      Check programs at Clean Boot
      Check your third-Party installed programs – maybe they have a setting that puts your PC to sleep. After doing so, Perform Clean Boot and troubleshoot the issue manually if need be.

      Prevent your computer from going to sleep
      If you want to prevent your computer from locking and going to sleep, then I suggest taking advantage of a program known as Caffeine.

      Install v9 or 10 of the Intel Management Engine Interface (MEI)
      This applies if you are using an HP laptop. If your motherboard doesn’t support Hybrid Sleep, we recommend downgrading the Intel MEI to version 9 or 10. So let’s walk you through this easy process.
      Visit the HP Drivers & Downloads page, right, and seek out the driver known as MEI driver version 9 from the Driver Chipset section of the hp.com website.
      We understand that version 9.5.24.1790 1.5M works for most models, so download this one first before anything else.
      Download the driver and install it. If you receive a dialog box warning, just ignore it and move on.

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