I have a 6 month old dell deminsion 1501 laptop running XP.I got a warning that I had a virus and spyware on it.After running a brand new version of spy sweeper it showed many spyware programs.After quaraentining and deleting them as per the software instructions,it prompted me for a restart which I did.
When I restart windows the windows is starting screen comes on with the moving bar,then the screen comes on which asks to click on a user name when I click on a name (all names do have the same result)it say’s loading personal settings…the the entire screen says Warning:spyware detected.No taskbar or stsrt button.It does this in both standard and safe mode starts and all screen names.
I’ve tried:
-reboot
-safe mode
-booting from a system disk
-C.Alt.DEL.
The warning screen stays until I power down.
After many starts …….nothing I tried calling webroot for support more nothing unless I give them a credit card first!
Thanks for any help,our school can’t afford a repair bill or a new P.C.
