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Laptop Woes with Worm

By katdan44 ·
I recieved a call from a client's employee about his laptop.Initial problem, DOS based program wont run. Just flashes on then off. Laptop had not been patched nor did it have antispyware. Had him download adaware and removed 76 objects. Had him update patches. Still wouldnt work. He is also unable to go to antivirus websites.gets page cannot be displayed. cant run regedit. cant run desktop search. ?????thanks

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by BFilmFan In reply to Laptop Woes with Worm

Do an inplace repair of Windows. Put in the Windows CD and choose Repair fromt he advanced options.

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by katdan44 In reply to

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by katdan44 In reply to Laptop Woes with Worm

He doesnt seem to be able to locate the cd. Would a rescue disk help?

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by katdan44 In reply to Laptop Woes with Worm

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