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Laptop's keys gone bezerk

By brifd1 ·
Laptop: Gateway 7330GZ
Situation: certain keys in the upper R part of the keyboard are resulting in characters/numbers other than they should be. I checked for spyware-found 58-and removed. I checked for viruses-found none. Still, the problem persists.
In addition, I transferred a NSW program to the laptop, but the program won't run by double clicking. I have to be sneaky (properties off of either the Computer or C drive, can't recall which) or via the Start menu...can run LiveUpdate or NAV this way, but not NSW. I wonder if it's because I had it installed on a desktop previously, although the subscription should have still been okay.

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by eddie In reply to Laptop's keys gone bezerk

Sounds like your number lock is on. Turn it off and your keys should be back to normal.

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by brifd1 In reply to

there is no Num Lock key.

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by Skidoggeruk In reply to Laptop's keys gone bezerk

Could it be your keyboard? Have you tried another keyboard from a desktop? I believe that laptop keyboards are divided into "regions", like QWEASDZXC will not work properly, but IOPJKLNM< will. See if you have a diagnostic built in that you can test keyboard with. Or try an external. OR maybe it is just NumLock, usually laptop numeric keypads are splayed across "real" keys, numbers are sometimes "subscripted" on the key itself, like mine are a blue color.

good luck

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by brifd1 In reply to

Mine has a similar circumstance. It appears that the scroll key in conjunction with an fn key in the bottom left corner is what turns things on and off

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by ServiceTech In reply to Laptop's keys gone bezerk

I doubt that it's the numlock thats causing the problem. The numlock key doesn't control the keys on the left side of the keyboard, the "R" area. Boot into the BIOS area and check to see if the keys respond properly there. If they don't, it sounds like the keyboard is defective. If they work properly in BIOS but not in Windows, then you know it's some other setting in Windows.

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by brifd1 In reply to

Good to know, luckily I didn't have to go to this step.

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by JohnMcGrew In reply to Laptop's keys gone bezerk

If the substitute keyboard works okay, then try the following:

Pull the keyboard from the laptop, and re-seat it's connectors to the motherboard. Accumulated dirt & corrosion combined with the physical abuse a laptop takes may be causing a bad connection between your keyboard and the computer.

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by brifd1 In reply to

Good to know, luckily I didn't have to go to this step.

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by rhamblin In reply to Laptop's keys gone bezerk

Does your laptop have second function keys? If so
it sounds like they may be turned on. Turning them off is usually a matter of pressing the fn key and and another key such as the scroll lock at the same time

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by brifd1 In reply to

true enough

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