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Data Loss Occurs When You Copy Files Over the Network
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This article was previously published under Q322019
SYMPTOMS
Files may become damaged when you copy a large number of files across the network from your Windows 2000-based computer to a server. This symptom occurs when your Windows 2000-based computer is under high memory pressure.This symptom is more likely to occur if you are using a roaming profile.
CAUSE
This problem may occur because of a timing condition in the way that the redirector interacts with the cache manager.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS