Windows Forum

Ask something
Question Locked

LDAP Question...

0 helpful
4 replies

by steven.cottom

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am trying to configure a new IT Help Desk system which uses LDAP.

Within Active Directory i have all Staff in an OU named Staff Users.

In the LDAP config page within the helpdesk i have entered the following into the LDAP root context field: OU=Staff Users, DC=alliancelearning,DC=com

is this correct?

Also, if i move one member of staff from "Staff Users" to the "Users" OU then change the LDAP root context field to:OU=Users, DC=alliancelearning,DC=com it works!?

Any help would be appreciated.

4 replies

by steven.cottom

Have you any ideas as to why it doesnt work in the first instance, It only picks up staff when i use the Users OU instead of the Staff Users OU?

by p.j.hutchison

Maybe its because you have a space in Staff Users OU name. Try replacing the space with a '_' and it should work.

This discussion is closed to new replies.