We are dealing in our company for years with DELL products. Recently in attempt to get stronger hardware speed due to new development we decided to try LENOVO products. Well this company riding still on the name of IBM that seems like a big mistake by IBM. Lenovo got no customer service approach.we ordered so many systems from Lenovo but never were happy with the service. Horrible customer service or support. every product we ordered was delayed at least a month. Customer service is sometimes India or Canada. No option to get to supervisor. Orders were cancelled by Lenovo without warning. ordrs like 2D27Y1 was cancelled after a month of waiting without any contact. Laptop order 2D0E3X was ordered in August 2008 still not received as October 10 2008, No contact or emails from Lenovo.and the list is long.
Do yourself a favor as a business stay away from leovo products . they might be good products that stil got the IBM technology but service is the worse ever. As I read before but never belived to the online blogs. ” Lenevo Stinks” and hopefully soon out of business in the US.
Next time you buy Lenovo ask yourself ” Are you in good hands ?” the answer is NO!
For our company we are back with DELL !!!
