I have been thinking of going into business myself working on PC around town. I have been doinf this on the side for many years. I have run into a problem here and there with people who claim that after you fix there PC you cause them loss of data damage or they ask for a to be fixed you fix it and the get it back with other problems and stae that it was never like this before you gave it to them. You get many then want something for nothing. Is there a agrement out there some where like a template that I can use that limits my liablity and spells out the customers rights. A docoment i use and they sign before we start work and protect me it some jerk want to take me to court for breaking his 486 and wanting a new replacement. Futhermore, what kind of insure shoul i have to protect me from problems that occure.