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Link Slow

By manishankarp78 ·
1)How to deal with the problem of link slow reported by an IP customer ,taken a link from an ISP...??
Specification> Link Taken of 64 Kbps .But always while seeing the status from the router at ISP end it shows 15kbps not exceeding that at any time....Pl. say step by step how to troubleshoot this???

2)How to find out that in a LAN each PC is accesing the net at what speed???

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