links in outlook broken after uninstalling chrome

By jeff ·
One of my users just uninstalled the Chrome browser. Now he can't open links from any Office application. It gives an error which says, "This operation has been canceled due to restrictions in effect on this computer."

I've tried resetting Firefox to default. I've tried the Microsoft suggested solution of restoring the HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command registry key. I've also tried resetting the default settings in IE.

Does anyone know how to fix this problem?


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All Answers

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Chrome added some shell extensions

by robo_dev In reply to links in outlook broken a ...

That's my guess, you gotta get rid of them. It's like a virus, but better....

Shell Extension Manager:

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could be a IE setting...

by WhoWasThat25 In reply to Chrome added some shell e ...

go to internet options, and upder the programs tab, set all of those to defaults

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Any resolution? Same thing happened to me.

by jaxjaguar In reply to links in outlook broken a ...

Same thing going on with my computer. I installed Chrome and forgot to deselect the "make chrome the default browser" option during setup. Right after setup, I went into IE and made it the default again (IE7 on Vista SP1). Since the install of Chrome, I get this error when trying to open any link in Outlook. Thanks Chrome!#@! And I thought Chrome was out of Beta... pfft

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The fix to broken links after removing Chrome Browser

by Morphen In reply to links in outlook broken a ...

1. You need to back up the registry

2. run "regedit"

3. do a search for Chrome in the registry

3a.delete each item that is specific to Chrome.
3b.remove the chrome portion of multi links (only the chrome portion is important)

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