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Live Financial Forum July 22nd 12-1pm EST

By Peter Hennigan ·
Hi TechRepublic members, I'm Peter Hennigan, a senior manager in the IT Business Risk Management Practice at PricewaterhouseCoopers, and I will be leading a live question and answer forum on IT financial issues right here on Thursday, July 19th from 12 noon to 1pm EST. Feel free to post your questions ahead of time or email them to TechRepublic editor Judy Mottl, at judy.mottl@cnet.com. Then tune back in here on Thursday as I answer your questions on a wide range of issues ranging from chargeback, ROI, sourcing issues, to software asset management and contract management. Please note that this event will not focus on personal financial issues but purely on IT financial topics and scope.

This conversation is currently closed to new comments.

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JULY 22 is the date

by jmottl In reply to Live Financial Forum July ...

I apologize for the typo in Peter's initial text -- completely my fault and not his! Sorry for any confusion and we hope to see you all here Thursday!

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Are we on?

by tom.mochal In reply to JULY 22 is the date

I am here and monitoring the discussion queue, but I don't see anything happening. I am refreshing the screen. Am I doing something wrong?

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Refreshing tricks..

by jmottl In reply to Are we on?

Hi Tom,
Glad to see you here!
We're on, and Peter's answered the first few questions. I've been refreshing the page and that's working ok. You could try going to the discussion center and hitting the link again.

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JULY 22 is the date

by jmottl In reply to Live Financial Forum July ...

I apologize for the typo in Peter's initial text -- completely my fault and not his! Sorry for any confusion and we hope to see you all here Thursday!

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Chargeback

by TTony In reply to Live Financial Forum July ...

Peter,

Could you provide some recommendation on how granular a unit charging mechanism can become, before the benefits in cost transparency to the customer are swallowed up by the administrative overhead involved.

Regards,

Tony...

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Chargeback unit level

by Peter Hennigan In reply to Chargeback

Consider two questions: What level of admin OH can/will the company bear? What level enables users to better manage/control consumption. Right level varies depending on organization.

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Is chargeback more or less common now

by tom.mochal In reply to Live Financial Forum July ...

Peter,

Do you have a sense as to the trend of companies charging back the business divisions for IT services. I worked for a company that wanted to move that direction, and I have also worked for a large company that discontinued the chargeback process - thinking it was causing more accounting work than value. Your thoughts?

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chargeback trend

by Peter Hennigan In reply to Is chargeback more or les ...

Don't notice much difference either for or against. Large companies tend to use CB. Mid-smaller companies often try & retreat. very easy to generate armies of 'junior accountants' who spend there day debating numbers.

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Your opinion?

by tom.mochal In reply to chargeback trend

Peter,

Do you have any opinion as to whether a company should or should not be using chargeback to allocate people costs fot the IT organization back to the business units receiving the services?

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People costs

by Peter Hennigan In reply to Your opinion?

Generally I think people costs should be charged back. Certainly app dev't & support folks should align directly with apps that support specific business processes. Their cost should flow to the business or at least be transparent to the business. Infrstructure people are a bit different, but usually they can be aligned with a service (e.g., desktop support) or an application.

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