I ask a simple question, if you have a choice between e-mail, calling an 800# or Direct Dial, or simply clicking on a LIVE HELP button, which would you choose? CRM Magazine did a study and 94% of the time the choice was LIVE HELP. Why….??? e-mail takes to long to get a response and often times people will not even take the time to type the message, and 800 or direct dial may require your customer to drop -off line because they only have one telephone line.
GO to http://www.liveinternethelp.com/signup.htm for your FREE trial
“We live in a fast pace society. People want answers NOW. Today, automation is looked upon as an alternative to human interaction. The Internet is not a vending machine. With the never ending changes in technology, combined with the masses still learning the use of the Internet, people are crying for HELP.”
“ClickiChat” LIVE HELP service increases a businesses bottomline, customer reps productivity and increases customer satisfaction. “ClickiChat” LIVE HELP solution allows your customers to be in communication with one of your representatives at point of need without any delays that accompany e-mails and possibly Direct Dial/800 Service. With our LIVE HELP technology, your customers will have the comfort of communicating with your reps immediately. “ClickiChat” is more than just a communication tool, it is a marketing and management tool as well.
Human Interaction is vital to the success on the Internet! Since product, price and selection are easily duplicated in e-commerce, Superior Customer Service is now the ultimate marketing edge and is what differentiates the Best from the Rest.
I look forward to your feedback.
Regards,
Mark Friedlander
StartCall.com
VP Sales/Marketing/Business Development
www.LiveInternetHelp.com
305-579-9008 tel.
305-579-9094 fax
