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load error during boot up

By spm9928 ·
recently attempted to load norton systemworks 2006. During the installation I got a message that the previous version of NAV corporate edition has to be removed . I minimized the installation, went into add/rem prgs, and uninstalled NAV corp. I was prompted to restart but did not and went back to the install of Nortom System Works. I was told it was sucessful and to re-boot, which I did. When re-booting I got a "load error" message. i re-started and now get hung at the "boot from cd" prompt. running fdisk only displays one of the two partitions of my 160gb hd. tried to repair install using xp disk, but it list as unrecognized formated disk of 152gb instead of having the prior xp install listed. I need to save the data on that drive.

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by HAL 9000 Moderator In reply to load error during boot up

Well mistake number one was not removing the Syamtec product first and more importantly not having a DR Plan in place so that this would not be a major issue.

But to get your data back all you need do is fit that drive to another computer as a Slave or on the secondary channel and save your data from the corrupted HDD. You may have to take ownership of the files in your My Documents folder and MS Knowledge Base has this info on how to do this.

With any Syamtec product you must first remove any previous installations and reboot before attempting to install a new product.

I know it's a pain but that's just how it is and part of the reason why Syamtec is loosing Market Share their products are just plain & simple not easy for the nontechnical to use.

Col

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by spm9928 In reply to load error during boot up

i had to take the long way around by using data recovery software. The first thing I had done was to hook it up as a slave on another unit but as I said... it was not recognized as a formatted partition. It showed up as type 44 in disk management. All this from trying to save about 30 seconds to just reboot as instructed.

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by spm9928 In reply to load error during boot up

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