Question

Locked

Locked out of everything

By anjahl87 ·
Ok i was on my laptop and noticed that my anti virus was off. I turned it on and it did a scan. After this i cant get into anything, i keep getting an error that says i dont have permission from the administrator.

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See how you go with this

by Jacky Howe In reply to Locked out of everything

It can be caused by a couple of things including Virus activity.
<br><br>

Check out whether your task manager (Ctrl+At+Del) has been disabled, if it has try thes steps and then try the Antivirus.

<br><br>
<i>Task Manager has been disabled by your administrator</i> error<br>
When you try to open task manager, you may get the following error Task Manager has been disabled by your administrator. This happens if there is restriction in the registry-DisableTaskMgr value becomes one(1) instead of zero(0).In XP Professional it may be blocked via the "Local Group Policy" or "Domain Group Policy".
<br><br>

RESOLUTION:-
<br><br>

XP Home Edition
<br>

Click Start, Run and type in regedt32.exe and press OK.<br>
Navigate to the following location<br>
Software\Microsoft\Windows\CurrentVersion\Policies\System. expand the + on DisableTaskMgr. If it is not there create a new DWORD valued named "DisableTaskMgr" 0 = default enable Task Manager, 1 = disable Task Manager. Set the data value to zero.

<br>
Restart the PC.

<br><br>

XP Pro
<br><br>

Click Start, Run and type in gpedit.msc and press OK.
<br>

Expand the + with the left mouse button on Administrative Templates under the User Configuration.
<br>

Expand the + with the left mouse button on System. Left click on Ctrl+Alt+Del options.
<br>

In the right hand pane select Remove Task Manager. Right click on it and select Properties. If this setting is enabled and users try to start Task Manager, a message appears explaining that a policy prevents the action. So by disabling the policy, you are enabling the Task Manager. Click on Setting, Select the Disabled radio button, Apply and press OK.
<br><br>

VIRUS Removal
<br><br>

From another PC download and install these two programs and copy the the installed folders to a USB Stick.
<br><br>

Restart the PC in Safe Mode and turn off System Restore and run Sophos and then run Spybot.
<br><br>

Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html

<br><br>
Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder.
http://www.sophos.com/support/knowledgebase/article/13251.html
<br><br>

Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove. When the Scan has finished check the log file to see what it hasn't removed. You will normally find the answer to this via Google.
<br><br>
===============================
<br>
CD SAV32CLI
<br>
SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT<br>
===============================<br>
<br><br>
The Sophos SAV32CLI folder can be safely deleted after it is copied to USB.
<br><br>
Whe you are convinced that you are clean turn on System Restore.
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A couple more ideas.

<br><br>
How to reset security settings back to the defaults
<br><br>
http://support.microsoft.com/kb/313222
<br><br>
You can also try this when you are up and running.<br>
Download Malwarebytes Anti-Malware, install it and update it and scan the PC's in Safe Mode with System Restore turned off, turn it back on later on when the PC is cleaned.
<br><br> http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe
<br><br>
< Format >
<br><br>
<i>Keep us informed as to your progress if you require further assistance.</i>
<br><br>
<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.
</i>

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Ok

by anjahl87 In reply to See how you go with this

I can open up windows task manager but i can not open up regedt32.

The error im getting is
C:\WINDOWS\system32\sol.exe
"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".
I get this error trying to open anything.

I cant get in to safe mode on start up on this laptop. I have to go through msconfig but i cant get in.

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What is the

by Jacky Howe In reply to Ok

Operating System. That reference to sol.exe is solitaire which is a game.

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OS is

by anjahl87 In reply to What is the

xp with sp 2 or 3 i cant remember if i upgraded to 3 yet.

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Go back into msconfig

by Jacky Howe In reply to OS is

Click on Start, Run and type in msconfig and press Enter. Disable every single entry in the list on the startup Tab. Select the Services Tab. Down the bottom you will see a Box next to 'Hide All Microsoft Services' click on the Box and then unselect any related Files that may be a reference to anything that you have NOT installed, in the list on the Services Tab. Click Apply, Close you will be asked to Restart.
<br><br>
To check the Registry location for the offending file you can use Msconfig<br>
Click Start and type msconfig and press Enter.<br>
For the first suspicious item, expand the "Location" column to see where it is loading from in the registry.<br>
Click on Start, Run, type "regedt32" and click OK.<br>
Browse to the key listed in the "Location" column for Msconfig.<br>
Delete the key on the right hand side only, that specifically matches that startup item. **See example below.**<br>
Note the "Command" folder in Msconfig. Browse to this folder, and delete the .exe file itself. **See example below.**<br><br>
:::::EXAMPLE:::::<br>
In this example, the Startup Tab of Msconfig indicates that:<br>
xyz.exe loads from Command "C:\WINDOWS\xyz.exe" and Location<br>
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"<br>
In this case, we go to the registry editor and find that Run key on the left window. On the right hand Window pane you'll see each item in that Run key, specifically "xyz.exe" in this case. Delete the entry for "xyz.exe" in the registry only.<br>
In addition, we'll browse to the C:\WINDOWS folder, and manually delete the xyz.exe file that resides there if it is still there.<br>
Repeat these steps for each suspicious item.
<br><br>
<i>Keep us informed as to your progress if you require further assistance.</i>
<br><br>
<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.
</i>

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If you are unsuccessful try this

by Jacky Howe In reply to Go back into msconfig

The Windows Vista Recovery CD can be used to Boot to a Command Prompt where you can run the Antivirus software.<br>

Boot from the CD and on the first screen click Next, click Repair your computer, click Next and select Command Prompt. Inset your USb Stick and run the Antivirus software that you previously downloaded.<br>

It does'nt matter if the Default OS is XP it can still be used on XP PRO or Home.<br>

<b>Creating a Windows Vista Recovery CD</b>
<br><br>
http://blogs.techrepublic.com.com/window-on-windows/?p=622
<br>
<b>Download from here:</b>
<br><br>
http://coblitz.codeen.org/neosmart.net/downloads/guides/Vista_Repair/Vista_Recovery_Disc_x86.iso
<br><br>
<i>Keep us informed as to your progress if you require further assistance.</i>
<br><br>
<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.
</i>

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Can't get in to safe mode?

by ThumbsUp2 In reply to Ok

Why can't you get into safe mode? How is it, exactly, that you are trying to enter safe mode?

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You'd need to reboot after the msconfig bit

by seanferd In reply to Can't get in to safe mode ...

or just press F8 while the system is booting to get the option.

edit: oops, meant as reply one level up.

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I

by anjahl87 In reply to Can't get in to safe mode ...

the bios on my laptop on lest u go in to setup(F2) or boot selection(F10). i have to go into msconfig and click on diagnostics mode and restart to enter safe mode. but i get this error whenever i try to open anything

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Never mind....

by ThumbsUp2 In reply to I

Never mind. I see you got in.

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