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Locks up with fatal error on startup.

Locked

I am going to troubleshoot a friends computer tomorrow and need some ideas. Win95 locked up while on AOL with a fatal error and has since been doing that immediately when Windows loads, without any input from the user, sometimes with an error about missing certain .DLL files. She is able to go to safe mode, which tells me there is probably some type of driver issue. I told her to remove all files from the startup folder and reboot. That did not work. I downloaded a win95 patch that claims to befor this problem. The comp is a Compaq over two years old, running win95 in need of updates, processor and memory unknown at this time. I need some further ideas on ways to proceed. Thanks. All helpfull answers will be rewarded, with the best getting the most. Yes I am a big spender, I can afford. it!

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Locks up with fatal error on startup.

In reply to Locks up with fatal error on startup.

Frustrating; not being able to see the error messages. Try one of these articles. Type the Q number into the search box at technet.microsoft.com.
(Two other solutions are, of course) to upgrade to W98SE and remove AOL)

A Fatal Exception 0E Has Occurred at 0157:BFF9A25B

Q301963

Troubleshooting Windows 95 Using Safe Mode

Q156126

Bad RAM Causes Fatal Exception Errors Running Windows 95/98

Q138788

Locks up with fatal error on startup.

In reply to Locks up with fatal error on startup.

You gave excellent directions to persue they appear very fruitful, there is no need for further answers.
Merry Christmas! Thanks

Locks up with fatal error on startup.

In reply to Locks up with fatal error on startup.

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