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Lockups, Acrobat and Wordperfect

By gniazdo ·
system worked fine with Acrobat 4.05installed for many months. Wordperfect suite 8 got installed. Computer started locking up all the time. Tried to uninstall word perfect (Finally accomplished in safemode) System now locks up anytime you do anything with the printer folder (but not in safe mode) If you uninstall Acrobat insafe mode and remove any related printers then the system will work fine. Reinstall Acrobat and the Hard lock Problems Return (mouse Freeze) Any application that you choose file print will cause the system to lock. Definite software issue. Tried hard drive in different know good system and problem still occures OS Win98 (not SE) HD 4.3g 2.0g free. 64mb ram Thanks in advance

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Lockups, Acrobat and Wordperfect

by dheupel In reply to Lockups, Acrobat and Word ...

Acrobat, if it's the full version, installs a PostScript printer, and also the Acrobat Distiller. I would remove ALL printers from the system, and delete those files from the hard drive, if you can find any left over. Additionally, I would scan the registry for stray entries regarding the printers, Acrobat, and WordPerfect, and delete them.

Lastly, I would extract spool32.exe from your Windows 98 media, and overwrite your existing spool32.exe file.

Good luck.

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Lockups, Acrobat and Wordperfect

by gniazdo In reply to Lockups, Acrobat and Word ...

Thanks for the help

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Lockups, Acrobat and Wordperfect

by gniazdo In reply to Lockups, Acrobat and Word ...

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