Lockups, Acrobat and Wordperfect

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December 4, 2000 at 5:54 pm #2092453

Lockups, Acrobat and Wordperfect

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by gniazdo · about 21 years, 10 months ago

system worked fine with Acrobat 4.05installed for many months. Wordperfect suite 8 got installed. Computer started locking up all the time. Tried to uninstall word perfect (Finally accomplished in safemode) System now locks up anytime you do anything with the printer folder (but not in safe mode) If you uninstall Acrobat insafe mode and remove any related printers then the system will work fine. Reinstall Acrobat and the Hard lock Problems Return (mouse Freeze) Any application that you choose file print will cause the system to lock. Definite software issue. Tried hard drive in different know good system and problem still occures OS Win98 (not SE) HD 4.3g 2.0g free. 64mb ram Thanks in advance

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- December 8, 2000 at 2:48 am #3869894
  
  Lockups, Acrobat and Wordperfect
  
  by dheupel · about 21 years, 10 months ago
  
  In reply to Lockups, Acrobat and Wordperfect
  
  Acrobat, if it’s the full version, installs a PostScript printer, and also the Acrobat Distiller. I would remove ALL printers from the system, and delete those files from the hard drive, if you can find any left over. Additionally, I would scan the registry for stray entries regarding the printers, Acrobat, and WordPerfect, and delete them.
  
  Lastly, I would extract spool32.exe from your Windows 98 media, and overwrite your existing spool32.exe file.
  
  Good luck.
  - December 8, 2000 at 8:42 am #3868976
    
    Lockups, Acrobat and Wordperfect
    
    by gniazdo · about 21 years, 10 months ago
    
    In reply to Lockups, Acrobat and Wordperfect
    
    Thanks for the help
- December 8, 2000 at 8:42 am #3868975
  
  Lockups, Acrobat and Wordperfect
  
  by gniazdo · about 21 years, 10 months ago
  
  In reply to Lockups, Acrobat and Wordperfect
  
  This question was closed by the author
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