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  • #2092453

    Lockups, Acrobat and Wordperfect

    Locked

    by gniazdo ·

    system worked fine with Acrobat 4.05installed for many months. Wordperfect suite 8 got installed. Computer started locking up all the time. Tried to uninstall word perfect (Finally accomplished in safemode) System now locks up anytime you do anything with the printer folder (but not in safe mode) If you uninstall Acrobat insafe mode and remove any related printers then the system will work fine. Reinstall Acrobat and the Hard lock Problems Return (mouse Freeze) Any application that you choose file print will cause the system to lock. Definite software issue. Tried hard drive in different know good system and problem still occures OS Win98 (not SE) HD 4.3g 2.0g free. 64mb ram Thanks in advance

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    • #3869894

      Lockups, Acrobat and Wordperfect

      by dheupel ·

      In reply to Lockups, Acrobat and Wordperfect

      Acrobat, if it’s the full version, installs a PostScript printer, and also the Acrobat Distiller. I would remove ALL printers from the system, and delete those files from the hard drive, if you can find any left over. Additionally, I would scan the registry for stray entries regarding the printers, Acrobat, and WordPerfect, and delete them.

      Lastly, I would extract spool32.exe from your Windows 98 media, and overwrite your existing spool32.exe file.

      Good luck.

    • #3868975

      Lockups, Acrobat and Wordperfect

      by gniazdo ·

      In reply to Lockups, Acrobat and Wordperfect

      This question was closed by the author

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