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5 replies

by ktarpor

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My daughter is having a problem login in on her computer. When her computer starts, she is been asked to enter user name(administrator) and password. The password was stored from installation and I have no clue what is going on with computer because I am not there to see it. I need help. I told her to replace the administrator with her name and enter the password she used before, but it does not work.
I need your help
Thnaks

5 replies

by lupe

Her account is probably locked out if she tried it more than three times. She needs to ask the network admin to unlock it. Then login using her user ID and password. I'm assuming it's a W2K network

by neal2002

If the OS is win XP/2000/NT have her login as administartor for the username and leave the password field blank. This is a default configuration for many PCs and may work in your daughters case. If the OS is a win 95, 98 or ME hit cancel when it asks for the password. In the future please include as much info as possible. The OS would be helpful in this case.

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