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by machinetype

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The scenerio: We have 4 NT terminal server editions with 6a installed one running citrix. Recently we started having problems with people signing in. They will type in their password and sometimes it will authenticate sometimes not. Usually I would just pass it off as them not typing in their passowords right but it happens to me as well. Sometimes it takes one time sometimes 4. Thanks for your comments.

11 replies

by timthetoolman

Hi,

Sounds like the TS licensing has gone awry.
Is it a "bad password" message you get or a terminal server busy message?

Cheers,
Tim.

by timthetoolman

Hi,

Hmmm... Not with that error message. Its too specific.

Do you have PDCs and BDCs? I wonder if one of your BDCs is not synchronising properly and is somehow out of date, but still servicing authentication requests?

Not really sure where to turn with this problem.... Authentication is kind of happening, but badly... wierd.

If you find anything else out, please post it back here for us too!

Cheers,
Tim.

by timthetoolman

Hi,

I think if it turned out to be a rogue BDC, then you should be able to fix it by fixing up the synchronisation.

But I've never seen anything like that or heard about it either... It was more an answer to fit the symptoms. I have not idea whether its likely or even possible.

I DO think it would be worth your while isolating it to one BDC (or the PDC) by temporarily disabling authentication, though. At least that will be more information for you to work with, even if disabling one ata time makes no difference. Thats information in itself.

Does it take a long time before authentication fails? The other possibility is that the actual message is a bit of a red herring and that something else is causing the problem.

If you have a quiet moment with your servers, like a scheduled outage, I would re-add the licensing information. I've seen licensing cause all sorts of problems but never a specific bad password.

Cheers,
Tim.

by machinetype

I'm getting the regular "The domain password you typed is incorrect" message. Do you think that if the licsening got screwed up somehow and thought we were over limit this would happen, or if there were too many people on at a given time it would dothis?

by machinetype

Maybe that is the problem, maybe the SID's got messed up somehow on the PDC or BDC. Maybe I will turn them off one at a time and see which one is giving the problem. Once I find the rebelious server I will re-create the user accounts on that server.Do you think this would be an option for a fix? Thanks for your help!

by machinetype

I will turn off authentication on one of the servers at a time at night sometime this week...(when the network has the fewest users) Now that you mention it it does take a while for that message to come back(about 20 seconds) Does this mean anythingspecific? thanks

by machinetype

well the problem went away without human intervention! welcome to the wild world of computers. thanks for your help tho.

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