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Logon Problem

By jbkorsen ·
I'm troubleshooting a logon problem for client using 98 desktops and a Win2k Server. The client in question will allow only one individual logon before it requires a reboot in order for another individual to be able to log on to the same PC.
This is the only PC in the network this happens on. Again, after the first person logs on, a second person with a different user name and password cannot logon and be authenticated without first rebooting the PC. Unfortunately, this is a new account we're being brought in on and I don't actually have access to the PC as I write this. I have to work on it this AM and want to get a jump start on the issue if you have any ideas. It is 9:00 a.m. Mountain time in Denver and I have to leave for the jobin 90 minutes. Should someone be able to respond within this time I'd greatly appreciate the help.
Sorry, but I have no information on the error msg being produced. I haven't even had access to the PC in question yet to be able to reproduce the error.

Thanks for any help!

Jeff

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Logon Problem

by quintar51 In reply to Logon Problem

Hi Jeff,

I would try replacing the NIC and see if the problem still occurs.

Bad NICs are usually the cause for weird behaviour such as this. In this case, it seems the connection drops after the first user logs off, and then when you reboot, it refreshes the connection.

sounds like a bad NIC.

good luck,

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Logon Problem

by jbkorsen In reply to Logon Problem

Did use this suggestion and it resolved the issue. I'm anxious to apply the second suggestion listed below to see if it works as well. I have since read that the NetBeui protocol is prone to this.

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Logon Problem

by shakeelr7 In reply to Logon Problem

Dear Friend,
Sorry for late reply. Just reinstall the protocol you are using. i think this will resolve your problem.

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Logon Problem

by jbkorsen In reply to Logon Problem

Have not been back to the client to attempt this suggested fix but I understand there is a second PC I may have a crack at. Thank you for the suggestion -- I'll have to let you know.

Jeff

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Logon Problem

by jbkorsen In reply to Logon Problem

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