Looking for a Project Management/Help Desk type sol'n for small IT Dept - TechRepublic
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December 10, 2007 at 10:44 AM
jbaker

Looking for a Project Management/Help Desk type sol’n for small IT Dept

by jbaker . Updated 18 years, 7 months ago

I am the Systems Administrator for a company with a small IT staff. We are 3 (One IT Mgr, one Sys Admin, and one Programmer/Data Analyst). I am looking for a (raltively) simple solution for project (time) tracking and possibly help desk (trouble-call) tracking. I do not need something as robust as Remedy of Help Star, but would like to at least be able to pull reports or queries on it. Any suggestions would be greatly appreciated.

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