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November 11, 2002 at 06:00 PM
shortstuff

losing connectivity

by shortstuff . Updated 23 years, 8 months ago

Hi. I have a network setup with 8 machine all going through a netgear switch to a Netgear R238 ISDN Router. Everythings working fine except for one system. It sometimes loses connectivity.
So far I’ve checked the sockets, wiring, tried the system on another network socket, changed the N/W card. Whenever I’m there it always works fine!
A simple reset of the system usually sorts the problem if not , however my customer always say resetting it never works for her, so I have to travel to do it.
The IP address is assigned dynamically. Would I be better making it fixed for this machine only? would that work? I tend to think 95% of the problem is the customer, but I’m stuck for any more answers. Any suggestions anyone?? it’s driving me nuts … Also is there a way (or software) I can monitor the network (& in particular her machine)
They’re running windows 98SE on all the machines.
1.4 Ghz Athlon.
Thanks,
glenn

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