General discussion
September 10, 2004 at 01:03 PM
william-ernst

Loss of Admin &dead firewall, virus ??

by william-ernst . Updated 22 years, 2 months ago

Setup info:
XP Home SP1 with all current patches (except SP2)
Single user on machine part of a home network
Symantec systemworks 2004 with firewall and antivirus running and updated.

I noticed that my Symantec firewall was no longer on the taskbar, in systemworks it shows as not running but I am unable to start it (greyed out)
If I attempt to uninstall or reinstall the firewall I receive an error message stating that I do not have the proper adminstrative privileges to perform the task.

I booted to safe mode and logged in as admin, user mgr shows my normal login as Admin and shows an account (ASP.NET) as limited user.

I added a new account with ADMIN rights and rebooted.
I still can’t enable or remove anything related to my symantec firewall.

Antivirus never kicked off any alarms… any clues??

I ran MSCONFIG to disable all symantec programs, and installed Mcafee AV and firewall with no problems with admin rights.

Is there a specific place to look for what the rights are for a admin account, and how do regain those rights.

I fear that I’ve been hacked and
Thanks in advance

Bill

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