Question
July 31, 2007 at 11:22 AM
wholekitandkabootle

Lost messages on Exch Serve 2003 after recreating XP profile

by wholekitandkabootle . Updated 19 years, 1 month ago

Hi,

I have a user who’s XP professional profile became corrupted. I renamed his original profile, then he logged in and I reconfigured his Outlook client, copied his documents, favorites, desktop etc. Now, all he can see is today’s email. That was yesterday. He has lost all historical email messages prior to yesterday? I have checked the views etc and all is o.k. it seems in order.

Is there a way to recover the emails? What is really strange is our Exchange team sees his the original message counts associated with the email account, but I can’t bring it forward. This particular user refused to create personal folders so if we can’t retrieve it, he has lost it.

Any solution would be appreciated!

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