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Low Battery on a Desktop Machine

By jgutman ·
My client is running Windows Media Center. It is a desktop. Intermittently, a warning icon and ballon will show up in the lower left-hand corner of the screen saying, to the effect, "Caution! Critical low battery! Plug in now to prevent lost work!" (or words to that effect). The only problem, this in NOT a laptop! There ain't no battery! Needless to say, this a bit unnerving for my client. Any ideas??

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by entawanabi In reply to Low Battery on a Desktop ...

How old is it?

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by jgutman In reply to

IT's about 2 months old. I just installed it.

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by jgutman In reply to Low Battery on a Desktop ...

It's about 2 months old. I just installed it recently.

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by BFilmFan In reply to Low Battery on a Desktop ...

Sure. Change the Power Settings for the system.

Go to Control Panel. Click Power Options. Choose the Power Schemes tab. Using the scroll bar, choose Home/Office Desk.

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by jgutman In reply to

I already have that setting. Thanks!

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by entawanabi In reply to Low Battery on a Desktop ...

See if the fuse to, or that is a part of the charging circuit is blown or ?wore? out; don't know if that is possible only know what thwe electricians tell me.

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by jgutman In reply to

I've checked the voltages coming out of the powersupply.. All look OK. Thanks for the idea!

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by BFilmFan In reply to Low Battery on a Desktop ...

Check to see if there is a battery supplying power to the BIOS chip.

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by Bizzo In reply to Low Battery on a Desktop ...

A couple of things you could look at:
1. Maybe the CMOS battery is below good? You can download utilites to check the state of the CMOS battery, etc.
2. Does the user have any wireless keyboard/mouse etc, or anything connected to the machine, pda etc, that could be sending a critical low battery error?
3. Is there a UPS configured or connected?

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by jgutman In reply to

1) I'm checking the voltage level of the BIOS battery.
2) Yes, there is a wireless keyboard/mouse. Both have brand new batteries (but I didn't think that the power warning from them would show up as the "laptop" battery alarm.
3) Yes, there is a UPS being used, but there is NO data line from the UPS to the PC. To the PC, the UPS just looks like a wall outlet.

Thanks for the help! I'll update more after I check the BIOS battery level.

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