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M I N D M A N G O

By hi_rohitjain ·
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WHY VIDEOCON PLANS BUYS IN TAIWAN

by hi_rohitjain In reply to M I N D M A N G O

<p>Consumer durables giant Videocon Industries is in advanced stages of negotiations to buy the plasma display panel production facilities of Chunghwa Picture Tubes, a Taiwan-based picture-tube major, for $30 million (Rs 137 crore).</p>
<p>Acquisition would be in the arm for the TV manufacturer, because it is  finding very  difficult to fight off competition from South Korean companies in the high-end flat-panel television market.</p>
<p>Chunghwa had stopped production of plasma-panels at the beginning of this year because of loss.</p>
<p> The company also manufactures normal picture tubes and LCD panels in addition to the plasma panels.</p>
<p>watching the condition of Chunghwa Videocon had decided to set up its base in taiwan to increse its penetration in market.</p>

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competitive edge for telecom companies

by hi_rohitjain In reply to M I N D M A N G O

<p>       ? Stronger competitive edge
? Improved customer satisfaction
? Faster service provisioning
? Reduction in errors and required rework
? Faster, more efficient operations
? Fully integrated business and
operational processes and systems
? Improved bottom line
?
Customer service initiatives that increase
order accuracy and reduce the cost of
serving customers
? Service activation solutions that allow operators
to activate new services without the need for
human intervention
? Consolidation of multiple billing systems to
ensure more accurate and prompt payment
for services delivered
To increase revenues, companies first need to
overcome current infrastructure limitations that restrict
growth, increase churn, lower average revenue per
user (ARPU), and curtail service-based competitive
differentiation.

Save money: OSS solutions
Operational support systems (OSSs) have always
helped telecom companies monitor, control, analyze,
and manage problems with telephone or computer
networks. Today?s telecom companies, which
combine voice telephony with VoIP, broadband,
and DSL, require even more sophisticated OSSs
to keep the total cost of operations low.
BEA helps telecom companies control operational
costs with OSS solutions that address customer
service, service activation, and billing:
Customer service
Customer service solutions help telecom companies
to improve customer retention and profitability both
through call center automation and by empowering
end-user customers to change services and report
service problems without human intervention?any
time, anywhere, and more accurately than before.
Billing
Billing solutions consolidate multiple billing systems
to provide a single statement to a customer, protect
customer data, eliminate manual processing, ensure
high scalability to track hundreds of products and
millions of customers, and provide sub-second
response time for millions of requests per second
in a real-time environment.Revenue Management Solutions
Strategic Billing Services to better align revenue management processes and systems
with evolving business objectives
Platform Consolidation Services combine billing functionality from various billing
systems / processes into a single system
Contract Management Services improve contract management with external organizations
and achieve regulatory compliance
Revenue Assurance Services identify where revenues are not being counted and stop
revenue leaks
Application Outsourcing Services reduce the cost of legacy system maintenance through
classical Applications Portfolio Management
Service Fulfillment Solutions
Order Management Services reduce costs and cycle time by maximizing service order
flow-through
Provisioning / Workflow Solutions coordinate the design, assignment and activation of
on-net services across access, transport, and edge networks
Business Process / Systems Architecture Services better align organization and
technology, systems architecture, and operational systems and software (OSS)
strategies/investments with changing business needs
Service Activation Services streamline processes and reduce errors with automated
activation of various telco services based on business rules and equipment interface
requirements
Order Capture Solutions increase the performance and flexibility of interfacing to ordering
systems (Web, XML, external partners, CRM, etc.) and lead to increased customer
satisfaction and market shareNext Generation OSS Networking Solutions for Enhanced Internet and Mobility
Business Abstraction Systems with process-portal solutions that provide business functional support across
multiple legacy systems
System Integration solutions using middleware and system information data models to provide flow-through
provisioning
Business Integration Software components that provide a broker solution between legacy system data and
new front-end business abstraction portal applications
Business Process and System Integration Process solutions that allow for the introduction of transitional
architectures for the migration from legacy systems to Next Generation OSSs
<p> </p>
<p>Major OSS segments</p>Billing
Rating & pricing
Mediation
Revenue assurance & fraud
Real-time charging
Interconnect & settlement
Customer management
Subscriber management
CRM & analytics
Workforce automation
Customer interaction
Component Integration Software
Service assurance
Fault & event management
Performance monitoring
Test & measurement
Service management
Service fulfillment
Order management
Network resource management / inventory
Activation
Engineering & planning tools
<p> </p>

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operation support system

by hi_rohitjain In reply to M I N D M A N G O

INTEGRATION OF OSS
</strong>

<p> </p>
<p> </p>
<p> </p>
<p>OSS is so vital to a service provider?s health that it has some immunity to any across-the-broad budget trimming. However, in today?s environment, all costs must be reduced. It makes no sense to build the best OSS in the world for a company that no longer exists once the system is complete. Understanding this, the astute OSS manager searches for projects that can pay back investments quickly.</p>


.

<p><strong>SPENDING FORECAST ON OSS BY TELECOM COMPANIES</strong></p>
<p> </p>
<p>Mobile operators are rapidly changing their portfolio of services to address the growing needs of customers. Innovative and compelling mobile services whilst maintaining committed service quality levels to increase customers satisfaction.</p>
<p> </p>
<p>Under these conditions communication service provider is forced to achieve higher level of automation of their key operational processes even across organizational boundaries. Thus the network and service management systems are essential to provide competitive services. To handle  such complex network technology and standards and constantly challenged by requirement by for good services, highest network availability, reliability and security the advanced systems are deployed which cost a lot to company. Companies always finds a trade off between the cost, services and older technologies they are using. This fact might make them compromise them at certain factor(s).</p>
<p> </p>
<p>Telecommunication company when facing such problems when deploying advanced distributed, information and communication technology can go for multi vendor oss application  in its complex customer & service centric NM/SM domain.</p>
<p> </p>
<p>The main advantage of shifting from legacy based into component based  approach is the reduction in cost for existing and new applications. The pressure for cost reduction on the one hand forced to an new innovative integration approach. This approach make the oss industry to move towards component based, service oriented oss/bss architecture as specified.</p>
<p><strong></strong> </p>
<p><strong><em>According to MCKINSEY mobile operators could reduce time to market of a new product and cut the cost of integration it into an existing system by 60 to 70 percent.</em></strong></p>
<p><strong></strong> </p>
<p>The OSS through Java Initiative defines a set of APIs (application programming interfaces), with client access either by tightly or loosely coupled mechanisms, to foster an OSS component market. The OSS/J APIs make up a full OSS solution that supports flow-through Service Fulfillment, Assurance, and Billing. </p>
<p> </p>
<p>OSS through Java can also be mapped to TM Forum?s eTOM. The main difference in scope between the OSS through Java APIs and the eTOM is that the roadmap defines the APIs that are essential to automatic, flow-through service management. In essence the APIs cover a subset of the eTOM, which identifies general processes regardless of whether they are automatic or must be accomplished by humans.</p>
<p> </p>
<p> </p>
<p>Integration of oss through java 2 platform (J2EE) technology in enterprise has initiated to develop APIs that accelerate the development of innovative OSS/BSS solutions where all application functions together. OSS/J provides practical implementation guidelines for new oss application and interfaces.</p>
<p>Benefits of applying OSS/J APIs are increased vendor interoperability , cost reduction when integrating existing systems and applications, faster time to market for new services, better investment protection , a more rapid deployed of new OSS solutions as well as reusable soft wares.</p>
<p> </p>
<p>Core APIs generated---</p>
<p> </p>
<p>
<p> </p>

<p>
<p>API</p>

<p>
<p>Summarized description</p>

<p>
<p>Customer Management</p>

<p>
<p>The Customer Management API provides interfaces, as specified by the OSS/J Design Guideline, for creating, modifying, suspending, and terminating customers.</p>

<p>
<p>Order Management</p>

<p>
<p>The Order Management API provides interfaces, as specified by the OSS/J Design Guideline, for creating, modifying, suspending, and canceling orders and order activities.</p>

<p>
<p>Product Activation</p>

<p>
<p>Subsumed by Order Management API</p>

<p>
<p>Service Activation</p>

<p>
<p>The Service Activation API provides interfaces, as specified by the OSS/J Design Guideline, to activate services as defined by TeleManagement Forum eTOM and SID.</p>

<p>
<p>Resource Activation</p>

<p>
<p>Subsumed by Order Management API, JSR 264</p>

<p>
<p>Testing</p>

<p>
<p>The Testing API provides interfaces, as specified by the OSS/J Design Guideline, for creating, modifying, suspending, and canceling testing jobs, as well as querying test job state and results.</p>

<p>
<p>Product Inventory</p>

<p>
<p>The Product Inventory API provides interfaces, as specified by the OSS/J Design Guideline, for populating, querying and updating the Product Inventory repository.</p>

<p>
<p>Service Inventory</p>

<p>
<p>The Service Inventory API provides interfaces, as specified by the OSS/J Design Guideline, for populating, querying and updating the Service Inventory repository.</p>

<p>
<p>Resource Inventory</p>

<p>
<p>The Resource Inventory API provides interfaces, as specified by the OSS/J Design Guideline, for populating, querying and updating the Resource Inventory repository.</p>

<p> </p>
<p> </p>
<p>Meeting all the standards and also minimizing the cost of integration has lead the communication service provides to think of OSS/J APIs.</p>
<p> </p>

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