M400 doesn't accept my built-in HDD password at boot - TechRepublic
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December 10, 2007 at 12:44 PM
kamadan

M400 doesn’t accept my built-in HDD password at boot

by kamadan . Updated 18 years, 5 months ago

First I assigned a 9 character long BIOS password via the Security Assist utility of my new Toshiba Portege M400 (M400-139) with Windows XP Tablet Edition. It asked me if I also want to use the same password “repeated” to cover the 22 or so (I don’t remember) characters long HDD password, and I said ok.

Then, I removed the BIOS password. But couldn’t remove the HDD password. Then I created another password which was 1 character long, and removed it, but the HDD password remained.

When I rebooted the system, it asked me the “Built-in HDD Password”. I tried entering both the 9 and 1 character long passwords but it says “Not certified”.

What should I do? Should I write tha password over and over again until it reaches 22 or so characters long? If it is the problem, then, how many characters long? I also think that the keyboard layout mapping may be a problem. I never changed the layout but maybe the factory default is different from the windows one. But I only used numbers and international standart letters.

I need immediate help. All my work is halted.

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