Mac OS


Mail cannot connect

By El Bairdo ·
Tags: Apple, Mac, Malware
Urgent help needed! My Mail system is in trouble. When I try to log in to get or send mail, I get a message saying "Recovered Messages (Windows Live). Imported 1,600 of 16,000 messages."
And that's as far as it gets. Cannot view or send messages.
All suggestions welcome.
Model Name: iMac
Model Identifier: iMac16,2
Processor Name: Quad-Core Intel Core i5
Processor Speed: 3,1 GHz
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All Answers

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Has it been 4 years already?

by rproffitt Moderator In reply to Mail cannot connect

Frankly if Microsoft still hasn't fixed this, it's time to use another email app and service.

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what email client are you using?

by mrmacfixit Moderator In reply to Mail cannot connect

Outlook, still or Apple Mail?
I see Malwarebytes was recommended last time, did you do that and is it still installed?

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Re: mail

by Kees_B Moderator In reply to Mail cannot connect

- What mail program do you use?
- What type of connection (pop3 or imap)
- What on the yyy and zzz in your email address xxx@yyy.zzz?
- Did you solve the problem in
- Why "(Windows Live)" in a message on a Mac?

If Outlook is still working fine, I'd use that and forget about this corrupted mail environment

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