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mails getting bounced only for a specific mailid in the domain

By P.Sus ·
Dear All,

I've an Exchange server 2003 which is running on a win server 2003.The same server is configured as the dns server & for active directory.

Problem: Inbound Mails are getting bounced back for a specific id.Senders are getting this NDR:
The following recipient(s) could not be reached:someone@ourdomain.com on 6/10/2008 10:17 AM
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.

< SGMX0401.datacraft-asia.com #5.0.0 smtp; 5.1.0 - Unknown address error 550-'5.7.1 Requested action not taken: message refused' (delivery attempts: 0)>

I am facing this problem only for a specific mail address in this domain.

plz help me in this issue its very urgent...

Thanks a bunch in advance...

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Look at your global address template.

by Peconet Tietokoneet-217038187993258194678069903632 In reply to mails getting bounced onl ...

Look at your global address template setting in exchange or reply address in user in ad. And make sure all the info is correct, if in doubt redo the info to make sure there are no extra dots or what ever that should not be there.

Please post back if you have any more problems or questions.

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Re:Look at your global address template.

by P.Sus In reply to Look at your global addre ...

i checked...for me everything is correct.
can u plz guide me in what all needs to be checked?
i checked the exchage address,account & email of the user account id AD.


Thanks

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Might need to check to see if the email(s) in question..

by Peconet Tietokoneet-217038187993258194678069903632 In reply to Re:Look at your global ad ...

Are not blocked from your ISP. Or you (or who ever set this up) have set it up wrong. Look at all of info that is in the email account:
1). Is the email account set up correctly?.
2). Is the email granted the correct permissions.
3). Is the email sending out an attachment of more than 10mb. There is usually a limit on attachments.
4). Check your DNS settings. This might not be connected to the problem, but it could be causing some kind of issue.
Other than that, i am all out of answers at the moment.

Please post back if you have any more problems or questions.

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Have you double checked to see that this user

by Dumphrey In reply to mails getting bounced onl ...

and email address are in your AD domain, and the account is active, not suspended? If you look at the account in question, in their exchange general preferences, has their mailbox quota been turned on and fairly low?
Can the user in question send and receive emails at all?

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