Main differences between W98 and W2K

Main differences include stability (2000 is much more stable than 9x, Me, etc). 2000 has file/folder/user security; win9x does not. And win2000 supports ICS (Internet Connection Sharing); while win9x does not (UNLESS YOU HAVE WIN98SE -- second edition supports ICS as well).

2000 is an upgrade to winnt technology; in a business environment it's great.

win9x, ME, is more toward the home user and gaming/entertainment.

cosmetically they're virtually the same. The only thing 2000 does that may freak users out is that it hides programs that are in the start bar that aren't used frequently. I think this can be turned off though. Otherwise, the users shouldn't have a difficult time adjusting to new icons and other very minor changes

Another difference is that each user on a particular machine get their own desktop. So if you are used to having the same desktop no matter who you are logged in as, you are in for a surprise. Another obvious difference is that the user must be CTRL-ALT-DEL to login unless this feature is disabled. The setup of printers is inherently different but that probably won't generally affect the users experience. They should experience fewer problems, however, and because the OS is a lot more stable and won't lock up as often.

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