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Make users happy with error handling

By MaryWeilage Editor ·
How does your site approach error handling, as featured in this week's Design and Usability Tactics e-newsletter? Do you think the author'Jim's advice presents a good case for why error handling is an important way to retain customers?

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Re: Good Article

by bjhewson In reply to Make users happy with err ...

This is a good write up. Certainly worth keeping in mind when designing. Further pointers in this would be very welcome.
Best wishes

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From The Author...

by Jim Kukral In reply to Re: Good Article

Thanks very much Brian. I'll certainly try to follow up with a more detailed column in the future. Anything specific you have a question on?

Jim Kukral

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