Managing HelpDesk/Inventory - TechRepublic
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May 12, 2003 at 02:24 AM
heatz

Managing HelpDesk/Inventory

by heatz . Updated 23 years, 2 months ago

I have a small LAN comprised of approx 300 machines. I am looking for software that will help me manage and organize all help desk activities performed on the machines (as well as requests by end users) Also would like to track the inventory of eachmachine, relative to system configuration, software installed, etc. I am finding it increasingly difficult to keep track of all work performed on each machine and the man hours spent. Ideally, this program will be extremely easy to use and very cheap. (Standard request right!) Anyone have any suggestions or recommendations?

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