Mapped Drive Disconnection Problem

By zack_chimento ·
Base Info: All machines run XP Pro SP2 and QuickBooks Enterprise 8, with gigbit ethernet.
I have found that on the computers in my office that use "QuickBooks" have a little problem. For some reason when/if we lose connectivity on a particular machine, then the mapped network drives on that machine will say "Disconnected" in My Computer. Manually double clicking the drives will instantly bring them up in my computer, HOWEVER, if this is not done first, QuickBooks can not seem to "re-connect" the drives itself, and will just hang, searching for the drives. Any solutions and help would be much appreciated.

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All Answers

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Have you done any updates recently?.

Have a look in your "Network connections" click on the "local area network" icon then select "properties > configure > power management" and see if any boxes are ticked, if so then untick the boxes and then exit. Hopefully this will cure your problem.

Network mapped drives are available only when the host computer is also available. In order to use drives from host computers, the computer must be online or available on your network, and the user will need proper permission in your account profile settings.

Please post back if you have any more problems or questions.

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No Luck

by zack_chimento In reply to Have you done any updates ...

Our Windows 2003 SBS server, the host with the mapped drives is up 24/7. The problem we encountered was that if ANY of our windows XP SP2 machines lost connectivity to the network, even for a moment, the mapped network drives immediately say disconnected. Not a problem normally, as you can open My Computer and simply double click the drives and it re-connects them. Problem: Our users aren't exactly tech savvy and even that small thing would be complicated for them. All the office files are located on the server, so if someone say has Quickbooks and excel open, and they lose connectivity, then they have to restart or log off which makes them close the programs, which they cant save in because they aren't connected and so on and so forth. See the problem? Is there a way to trick windows into thinking the drives are available all the time or maybe a way to set the drives to be re-connected automatically upon regaining connectivity?

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Try this script for the server mapped drives..


You could always execute a batch file to map your drive to your system
automatically. That's what I did with my works "server" so that anytime
you log-on or log-in the script tries to connect. Here's what I used:
@ECHO Off :: Turn the echo command off
TITLE WAA Server Status - Connecting :: Set the title of the window
IF EXIST Z GOTO End :: If Z already exists, exit
IF NOT EXIST Z GOTO MapIt :: If Z doesn't exist, create

ECHO Connecting to Server . . . Please Wait . . .
NET USE Z: "\\\Serving_Walker" WalkerRules
:: Map Name | Address of folder/drive | password | Username to log
in with
ECHO Successfully connected to server. Continuing startup . .

ECHO Already established connection.


Please post back if you have any more problems or questions.

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Might need to test

by Jacky Howe In reply to Mapped Drive Disconnectio ...

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