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Mapping a Network Drive throuth a Router

By joconnor ·
Hey there,

I'm The head of tech support and research for a realtively small company specializing in POS applications for restaurants (www.vitallinkpos.com).

We like to have remote access to our customers' servers so we can get in and do repair and maintenance from our support office. More and more, we have customers with broadband connections. More often than not, they use an off the shelf Linkys or D-Link router, so, naturally, to do Terminal Services, we have to forward TCP port 3389 to the server's IP at the customer site.

My question is, what ports do I have to open up to allow mapping a network drive? We have no problem doing this when we use dial-up, since the IP address we get in internal to the support station, over a VPN. But when we connect via broadband, we have to use an FTP server to upload files.

Thanks!

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