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Maxtor HDD failure

By TwitchMyth ·
I have a Maxtor DiamondMax Plus 8 40GB ATA/133 HDD. I know. I shouldnt have bought the thing.

what i want to know is, while i was in europe recently, my HDD packed it in. It detects fine in BIOS but will not initialise during the POST process, orsubsequently detect in Windows. I'm reasonably sure its the electronics that have failed, rather than the drive itself, as there is still no noise from the drive, and i can feel the drive spin up when i check it.

Is there any way for me to recover my data? The HDD is under warranty, but I dont want to send it back to Maxtor because they'll probably wipe it or just send a new drive.

Yes i should have backed up. I know this. I'm a tech support professional who tells people that all the time, but I was in a lot of a last minute rush before i left...

Any ideas or help would be appreciated.

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Maxtor HDD failure

by gkheart1 In reply to Maxtor HDD failure

Hi,

Maybe you should slave it into another machine and see if you can recover any of your data. But I would scan it for viruses before recovering any data that you may be able to save. Also try a different HDD in the suspect machine. And maxtor would want you to run there disk utility on the drive before returning it for warranty. This will preform a low level format on the drive thus wiping it. I have that exact drive in one of my machines, Have had problems with it and maxtors disk utility successfully repaired it. Now I use it only for a slave/storage drive.
Regards, Gil

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Maxtor HDD failure

by TwitchMyth In reply to Maxtor HDD failure

its well past virus scanning d00d. thats why i posted here. as i said the drive wont POST, but will detect in BIOS. that does NOT indicate a virus issue. I have already stated also that i dont want to get a wty on the drive because my data is more important than the $150 for a new drive.

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Maxtor HDD failure

by Gigelul In reply to Maxtor HDD failure

If you have other drive (HDD) of the same type, capacity, etc. you can try to change the electronics (I made this few times).

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Maxtor HDD failure

by Audacity17 In reply to Maxtor HDD failure

There is a file in the downloads section named something like "200 Ways to save a hard drive". Check that out.

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Maxtor HDD failure

by fred07 In reply to Maxtor HDD failure

Hi and answer one and I add that I would slave to a pc with same OS and see if it eill let you "explore" the drive.
If so you may have only lost part of the MBR
on the HD.
If it does allow "explore", The FIRST thing to do is run the antivirus scan on that HD. Then do the "drag and drop" save.
Then Do a scan disk fix all errors.
If you can "explore" SAVE THEN, not be sorry later as the HD may be dieing and you may only get the one chance.
I hope you save it. fred

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Maxtor HDD failure

by djent In reply to Maxtor HDD failure

Have you cleaned the dat cable at both ends with contact cleaner yet? Cheap drives are poor economy.

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Maxtor HDD failure

by TwitchMyth In reply to Maxtor HDD failure

yep, and tried a fresh cable, and a different machine, and different channels, and different m/s/cs settings. no fix.

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Maxtor HDD failure

by RCOM In reply to Maxtor HDD failure

I've recently been having Maxtor drives (which have been durable over the years) doing this. Agree with slaving to another drive. But don't do anything that writes to the drive, like virus scans and diagnostics. Try to copy from it. If you're good in DOS that's the best place to do it.

You can try twisting it in the palm of your hand really fast to see if you can freeit if it's stuck (stiction). Also try starting the drive while gently holding and slowly moving it around. For whatever reason this has worked many times.

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