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Maxtor One Touch III Mini (Code 10)

By skclar ·
I have a Maxtor OneTouch III Mini. Up until two days ago, it worked beautifully. Now however, it is not recognized when i plug it into my pc or laptop. I am running XP on both units. I've check device manager and the drive does not show under 'disk drives'. It does, however show under the (USB) devices. There it has a yellow circle with a black exclamation point. When I right click on it and select properties the message I get is 'The device cannot start. Code 10.' I am really praying someone can help me resolve this issue. I have loads of data on this drive that I was silly not to back up anywhere else.

Please help. Thanks.

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very silly

by .Martin. In reply to Maxtor One Touch III Mini ...

it is very silly to keep only one copy of your data.

Unfortunately it does not look good. As explained here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=External_Drive_Troubleshooter_-_My_Drive_Is_No_Longer_Detected_in_Windows_XP/2000&vgnextoid=ea834a3cdde5c010VgnVCM100000dd04090aRCRD (step 6)try using it with a different usb cable, and if that does not work, you will have to start a replacement order.

unfortunately, it seems that your data will most likely be lost...

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