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Maxtor One Touch III Mini (Code 10)

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by animus31

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I have a Maxtor OneTouch III Mini. Up until two days ago, it worked beautifully. Now however, it is not recognized when i plug it into my pc or laptop. I am running XP on both units. I've check device manager and the drive does not show under 'disk drives'. It does, however show under the (USB) devices. There it has a yellow circle with a black exclamation point. When I right click on it and select properties the message I get is 'The device cannot start. Code 10.' I am really praying someone can help me resolve this issue. I have loads of data on this drive that I was silly not to back up anywhere else.

Please help. Thanks.

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by .martin.

it is very silly to keep only one copy of your data.

Unfortunately it does not look good. As explained here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=External_Drive_Troubleshooter_-_My_Drive_Is_No_Longer_Detected_in_Windows_XP/2000&vgnextoid=ea834a3cdde5c010VgnVCM100000dd04090aRCRD (step 6)try using it with a different usb cable, and if that does not work, you will have to start a replacement order.

unfortunately, it seems that your data will most likely be lost...

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