Maxtor OneTouch II problem your help wanted please

By glyndxis ·
Dear friends,
I write to ask if any one of you have had this problem with the Maxtor OneTouch II external hardrive. The problem is that having installed the Maxtor Installation startup software. I contected the external hardrive to my Shuttle PC with Win XP operating system. THe device manager states that the Maxtor is working but unfortunatly the computer does not see the drive. I have installed the driver that Maxtor suppled but I thought XP found its own driver?.

Any help in getting this drive to work would be most appreciated. I purchased this drive still in its original shrink wrap at a clearance sale. It was unopened. I appreciate it is an old drive but if I can get it to operate then ok but if not then it was not such a good buy hi hi.

I thank you for your kindness in advance for reading this post & for your advice.

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All Answers

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What does Drive Management say is present here?

by OH Smeg Moderator In reply to Maxtor OneTouch II proble ...

It may just require to be Formatted so open the Drive Manager right click on the External HDD and proceed with the prepare this HDD then run the Format option.

If you don't know how to get to the Drive Management Pane left click on Start then Control Panel switch to Classic View and then left click on Administrative Tools, then Computer Management and when the next window opens left click on Drive Management and scroll down the right hand pane till you locate the HDD in question . It should show up as a Blank Unformatted HDD if your description is correct.


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Maxtor HDD

by glyndxis In reply to FYI

My thanks to you for your expert advice. It was much appreciated. The drive now works. Again my thanks to all.


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Please mark replies Helpful if they were.

by 1bn0 In reply to Maxtor HDD

Note: If you find this answer usefull, please mark it as helpful.

It's the only tangible reward our self-indulgent egos get for answering questions here.?

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No not at all

by OH Smeg Moderator In reply to Please mark replies Helpf ...

I know I'm always right so I don't really care. :^0

But it is useful to anyone else who may come looking latter.

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Maxtor HD

by glyndxis In reply to Maxtor OneTouch II proble ...

Dear Tech friends,

I thank you all for all your help and advice.
The drive is now working & the computer see`s it at last. Your kindness & support was very much appreciated.

Glyn South Wales UK

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Your Welcome <NT>

by OH Smeg Moderator In reply to Maxtor HD

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