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McAfee CREATE RESCUE DISK does not work.

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I have McAfee VirusScan Online and its option ?Create Rescue Disk? does not work (also I have McAfee Firewall, but the problem is previous). Mi connection is LAN broadband by Cable Service Provider. Persistently the program sends the message ?Download of component failed?. I have tried thousand times, verifying details, including all kind of consultations to McAfee, whose staff gives only incoherent useless answers. I gave up as for McAfee. Could some partner from TechRepublic help me? Many thanks.

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by godshots

Have you tried completely uninstalling McAfee and reinstalling? There was a bug in their installation a while back.

by ebla

Thank you very much. This attempt I had done many times before. McAfee -sometimes when when updates- also does. It does not help as for the problem. Ebla.

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