I have McAfee VirusScan Online and its option Create Rescue Disk does not work (also I have McAfee Firewall, but the problem is previous). My connection is LAN broadband by cable modem. Persistently the program sends this message: Download of component failed. I have tried thousand times verifying all details, including all kind of consultations to McAfee and reinstallation; McAfee staff gives incoherent useless answers. I gave up as for McAfee. Could some partner from TechRepublic help me? Many thanks.