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McShield Service Failure

By Ritchie Analyst ·
Good Morning All,
Can anyone give me some advice on this problem,
Server NT 4 Service Pack 6a
Running Mcaffee Total Virus Defence.
On a regular basis the Mcshield Service is stopped due to an
"exception: access violation"
It is always when scanning HTM files, If you restart the service it might run for 10 minutes or 10 days etc Then it happens again on a different file,
The scan Engine is 4.0.50.
Many Thanks in Advance for you help

Ritchie

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McShield Service Failure

by Shiltowake In reply to McShield Service Failure

If this is a recent thing it is probably due to a buggy dat file from McAffee per their support. Hopefully the next dat file will solve this problem.

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McShield Service Failure

by Ritchie Analyst In reply to McShield Service Failure

Thanks for your input, although it is recent it doesn't tie in(timewise) with a new DAT file. Wish it was that simple 8-(

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McShield Service Failure

by Ritchie Analyst In reply to McShield Service Failure

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