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Me Woes

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9 replies

by carey

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A friend of mine asked me to help out with a dial-up networking problem on his laptop. He can connect to his ISP just fine but cannot access a web page or even ping anything. In the past I've worked for a local ISP so I know the obvious settings to play with but I have had absolutely no success with this laptop. So below is a list of the things I've tried, this is my last resort before I just fdisk his hard drive and load win2k.

reloading windows ME over the top of his existing ME installation.

Removing all of his network protocols and reinstalling them.

Creating new dialup connections.

Tring a different modem and a different ISP.

Different init strings.

Adding a gateway and dns entries for his ISP in network settings.

using msconfig.exe to stop all programs from running.

Help

9 replies

by ctr2000

One possible answer would be to go to add/remove programs and choose the Windows Setup tab and choose communications and click on details for it and write down what is checked then uncheck everything and hit ok and restart the computer. Then go back there again and check at least the dial up adapter in communications and ok and restart your computer and this might fix it.

Other than that i once reinstalled ME over top of itself and it put it back to the original state it was on the cd and iwas able to dial out and browse the web. Although you will have to use windows update to get back all the security updates.

by isys

Can he ping himself? At a command prompt, type: Ping localhost (or ping 127.0.0.1). Does he receive a reply? If so, try Winipcfg.exe. When he is connected to the Internet he should have an IP address assigned by the ISP. Make sure that he doesnot have a static IP address assigned in his network setup and is set up for DHCP. Make sure you remove the gateway and DNS entries.

by xanderoth

I saw that once with a laptop and aol. The winipcfg reported that his ip address was also his gateway. Honestly I tried fixing it a million times but was left with only one option.
You know the one. Fdisk, Format and Forget about it.

by electrnx

I'd go from scratch. Go to start,settings,control panel,Internet options, and Delete all entries , manually insert new entries in connections, making sure there is only one there (hoprfully the right one), or else delete and add correct one. Thereare about 50 steps to the complete manual set-up at worst, so a phone call to your provider at this point might be smart. They will usually walk you through this task. Before you do the above, double check present entries and make sure no extra dots, spaces, etc ( I'd do the simple one more time) in your IE tools and in Internet options one more time. Many times the first contact with provider tech? will get you, check your modem, but after this usually you can get them to walk you through the manual set-up if you are unsure of steps.

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