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media file not opening

By jaipurite ·
everything was working fine until one day when I open one of the mpg file the windows media player show connecting ... and never play it actually ,
similarly with other media files avi , dat , mpeg and so
but it plays audio cd from cdplayer.
also when i start my computer in safe mode all files were working fine and windows media player plays them
not only windows media player but real player , quick player and nero's player also not play those file ..
i am using win xp pro serv pack 2 and windows media player 10
plz help me out !!

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by HAL 9000 Moderator In reply to media file not opening

Well the most obvious thing as Media Player is working in Safe Mode is some form of infection.

Update your AV program and scan the system in Safe Mode to see if you have any Viral Infections. You'll also need to run Spy Ware Scans as well so you can download Ad aware from

http://tinyurl.com/du0h

Spy Bot S&amp for m here

http://tinyurl.com/yrwy2

and if you don't have a working AV product you'll find AVG Home from here

http://tinyurl.com/5urgx

You'll need to not only install but Update every one of these programs before booting into Safe Mode to scan the system and when you find any infections remove them and then rerun the scan just to make sure that it was actually removed.

If you find something that can not be removed you'll need to post back as to what it is so we can point you to a removal link.

Col

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by jaipurite In reply to media file not opening

thanks buddy !

i will check and inform you what will happen ,

jaipurite

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