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Media Player in Windows XP Pro

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6 replies

by naamor 2 views

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One of our XP Pro users has encountered a problem whereby when she tries to play a music CD in Media Player, an error message pops up saying "Unspecified Error". There is a button tagged More Help, but when you click it, it says help not available.
The hardware is working properly as she is able to play the CDs in RealPlayer.

Has anyone seen this and knows how to fix it?

6 replies

by timwalsh

If this happens continuously (i.e. Media Player doesn't work at all), chances are that one or more files related to Media Player is corrupt. Download and install the latest version of Media Player to fix this.

by marck almada (py)

Hi!, i have a problem like you.. but the error that i have, say: "internal aplication error" and don't run, of course.

I search something to fix.. and i don't know too. try you to run the setup that you can fin in
C:\program files\windows mediaplayer\setup_wm.exe and see.

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