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Memory Dump when changing Page Setup

By jzeman ·
I have a Win NT 4.0 workstation that uses outlook for calendar information. when the user tries to change the page setup to print the calendars in portrait vs. landscape, she immediately gets a blue screen which states a memory dump is in progress.

error code 0x00000050

I've used the latest service pack but it doesn't change anything.

Any suggestions?

Jim

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Memory Dump when changing Page Setup

by Paul Majestic In reply to Memory Dump when changing ...

Try unisntalling oulook and then re-installing or install the service packs for office.

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Memory Dump when changing Page Setup

by jzeman In reply to Memory Dump when changing ...

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Memory Dump when changing Page Setup

by greggmichielsen In reply to Memory Dump when changing ...

You might check for journaling in outlook. If it is turned on it can cause a number of issues. I make it a rule of thumb to turn off all journaling.

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Memory Dump when changing Page Setup

by jzeman In reply to Memory Dump when changing ...

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Memory Dump when changing Page Setup

by Krunch In reply to Memory Dump when changing ...

I had this problem w/a Win NT box. I changed out the memory and that seemed to solve the problem for me. In my case I changed the memory from generic to Corsair and that seemed to do the trick. I'm not saying this is the "end all" solution but itdid the trick for me. By the way, I put that generic memory into a Win 98 box and have never had a problem. HTH!

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Memory Dump when changing Page Setup

by jzeman In reply to Memory Dump when changing ...

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Memory Dump when changing Page Setup

by jzeman In reply to Memory Dump when changing ...

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