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  • #2091527

    Memory dumping

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    by sblouin ·

    Hi,

    We have Nt workstations and some of them have a lot of memory dumping with this message ‘Kmode_exception_not_Handled’ usually it happens when using Office 97 SR2. What causes this to happen. We have to reboot the PC each time.

    Thanks

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    • #3861824

      Memory dumping

      by lusu ·

      In reply to Memory dumping

      The problem happends only in Office, or also with other applications? It is recommended to install the latest service pack available for NT. See if it happends again. If yes, try to change the memory modules to new ones that you know for sure that work. Alternatively, go to Window Explorer, right click each hard drive you see go to Properties > Tools > Check Now and request a automatic fix, confirm any message that it will check at boot time… then remoot norrmally. This might work…

      Good luck,

      Lusu.

      • #3879315

        Memory dumping

        by sblouin ·

        In reply to Memory dumping

        Poster rated this answer

    • #3861823

      Memory dumping

      by lusu ·

      In reply to Memory dumping

      The problem happends only in Office, or also with other applications? It is recommended to install the latest service pack available for NT. See if it happends again. If yes, try to change the memory modules to new ones that you know for sure that work. Alternatively, go to Window Explorer, right click each hard drive you see go to Properties > Tools > Check Now and request a automatic fix, confirm any message that it will check at boot time… then remoot norrmally. This might work…

      Good luck,

      Lusu.

      • #3879316

        Memory dumping

        by sblouin ·

        In reply to Memory dumping

        Poster rated this answer

    • #3879314

      Memory dumping

      by sblouin ·

      In reply to Memory dumping

      This question was closed by the author

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