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Memory Error?

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A user’s workstation lost it’s network connection. I noticed an error msg every time before i would shut down the computer: The instructions at “0x77f8206” referenced memory at “qx00d13774” could not be read.

What’s it mean?

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what os?

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This is looks like Win2K, on a 128 Meg RAM PC.

In the days of DOS and Win3.1 these fixed memory location errors were almost always a bad SIMM, and troubleshooting consisted of swapping SIMMs to find the bad one.
Now things have changed. There are also a lot of software causes.
For instance, there is an error in odbc.dll . See Microsoft Knowledge Base Article # 281735 Update Service Pack.
Or it can be the Terminal Serivces Error. Update Win2K.
Is it the email error? Change browsers, or update IE. See MS KB #828133 .
Or maybe the error in Outlook? KB # 813741

How about the problems caused by .net applications?
This is a harder one to find and fix, but it points to an important problem in the MS memory managers, so I will cover it.
To troubleshoot this problem, run Cacheman.
Cacheman is a free download from http://www.cnet.com
(Cnet is the parent of TechRepublic.)
First check memory usage, then,
set the HD cache to twice the cache installed on the hard drive. (“Safe” setting 8Meg Max and 2Meg Min.)
Does the problem disappear or change?

I have just scratched the surface. There are lots more causes, but the space allowed is limited.
However, This will get you started.
Regards, Chris

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