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Memory error

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3 replies

by andrewras

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On a win 2k Machine with SP2 sometimes when opening a word doc a error message pops up saying
Error "refrenced memory could not be read"
Could someone tell me what this means?

3 replies

by dklippert

No for sure answer.

Clear out any TMP files Word leaves around. They start with a tilde (~).
Also rename/delete Normal.dot

Check your printer driver.

Are you using Adobe Distiller to create PDF files?

Some people have blamed Norton AV.

To disable the Office Plug-in option in Norton:

- Right-click the Norton AntiVirus icon in your system tray
- Select "Configure Norton AntiVirus"
- Click on "Miscellaneous"
- Clear the check box for "Enable Office Plug-in,"
- Click OK
- Restart your computer

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