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Memory errors in Windows 2000

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5 replies

by bkubai

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I am getting memory errors on my Compaq Armada M700 running Windows 2000. I do not recall these errors when I was running NT 4. The errors are as shown below and do do apply to Word 2000 only.
==========================
Winword.exe - Application Error

The instruction at "0x10010523" referenced memory at "0x00000000". The memory could not be "read"

Click on OK to terminate the program
Click on CANCEL to debug the program
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Any idea what is causing this? Is it hardware, OS or application problem?

5 replies

by saihib

The error message you are getting references a memory address that is probably being used by another running program. Use Task Manager to shut down your other running aps and see if you get the same error. If your errors apply to only this program then it's definitely a software issue.

by pmutchler

Check the event viewer - go to Control Panel, Administrative Tools,Event Viewer. You might find more information on what exactly is causing the error message.

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