message sent to email address not included in original message.

By warwickmt ·
I am using Exchange 2003 with Outlook 2000 as a client. I have had a few users report they have received "email account does not exist" errors after they have sent a message. The problem is that they never included the e-mail account that the error is tied to. I can't find out where this problem is coming from. I think it might be an Outlook 2000 issue, but I can't figure out what is wrong. Any assistance would be great. thanks!

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might ask them who they sent the email to

by CG IT In reply to message sent to email add ...

also if they are sending the email intra-network or outside the network.

outside, there's not much you can do except have the user verify the email address with the person their sending to.

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i wonder if an invalid forward would do this

by sgt_shultz In reply to might ask them who they s ...

can you post us the exact non deliverable message?

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the user sent a meeting request to two internal addresses

by warwickmt In reply to i wonder if an invalid fo ...

The email address in the NDR (old internal email account) was not entered as an attendee. The sent mail message shows only the correct recipients and not the ones included in the NDR. I am not sure how these addresses were added. I have had this happen a couple of times in the past year.

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NDR from people that are no longer on exchange

by huoml In reply to the user sent a meeting r ...

Check the users who were sent the meeting requests, had any delegates and if present make sure they are all current users.


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You got it!

by warwickmt In reply to NDR from people that are ...

Well, that was the answer. One of the meeting recipients had a delegate configured for a disabled email account. Thanks for your help!

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