I am currently using a Micros 3700 system in my resturant. Every morning micros automatically print a report detailing all sales from the night before. This report is called the daily system sails detail.
This report has worked fine for balancing numbers up until a couple of weeks ago. A section of the report show all different types of voids associated with that evening.
For the past ~2 months the OVERCOOK button never shows any voids. The total is always 0 voided and 0 ammount. Now if I print out a void detail report it will show any OVERCOOK items if applicable.
My question to everyone out there is how can I edit the report to show me the overcooks? In what way can I edit the parameters of this report that is automatically generated and printed before the office staff even arrives in the morning.
Thank you in advance for all of your help.
