Question

Locked

Microsoft Exchange

By OCD5 ·
I am having problems accessing my works exchange server using IE (via OWA) and Microsoft Outlook (MO), over the internet. This error occurs on both my work computer (@ home) and my home computer. I can access my email through FireFox on both computers, but IE & MO just won't let me get past login dialog box (I get three tries and then "Access Denied").

I have searched the internet for a solution and haven't found one that worked. If anyone knows a solution please advise...I have had this issue for over three months, since work updated there exchange server. Everyone else has no problems and I can't get IT to help (I guess I am always at the bottom of the list).

Windows XP SP2
IE6 (work) IE7 (home) = can't login into OWA
FireFox = CAN login into OWA
MO = Can't login into exchange server over internet.
*Accessing exchange server outside network*

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Hows about...

by mellow52 In reply to Microsoft Exchange

If it is SBS go with Remote Web Workplace or else VPN but both will need help from IT to setup.

Collapse -

Would suggestion explain...

by OCD5 In reply to Hows about...

Would your suggestion explain why...

I use to be able to access exchange server via IE/OWA & MO before the company updated exchange server (I am not sure what they did).

My roommate can access her works exchange server, but can't access mine on her computer.

I did get OWA to work about a month ago by doing a suggestion found online. It worked one week and then the next week when I turned on the computer it didn't. (Suggestion online: Delete cookies, delete files, clear history, clear SSL, clear Forms/passwords, add site to trusted sites & pop-up blocker).

MO did crash on me while the server was getting repaired. "Cannot start Microsoft Office Outlook. Unable to open Outlook Window. The set of folders could not be open." I started a new profile, per an online suggestion.

All the other offsite users didn't have a problem, from what I understand.

Collapse -

Got IT help...SOLVED

by OCD5 In reply to Microsoft Exchange

Finally got some IT help today...issue resolved.

Outlook Web Access (OWA) via Internet Explorer (IE) - For user name in login dialog box required more than just inputting user id or "default"/user id (where "default" was some path that automatically popped up. User name required "special path"/user id, IT had to advise what "special path" was. FireFox doesn't require this "special path".

Microsoft Office (MO) - Have to do "special path"/user id and had to fix Proxy Authentication Settings from NTLM Authentication to Basic Authentication under Connection (tab)-Exchange in profile setup.

Back to Networks Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums